PLEASE READ OUR CANCELLATION/LATE APPOINTMENT POLICY LATE APPOINTMENT POLICY Things happen! We get it. However, we try our absolute best to serve each and every one of our customers with the best experience possible. We block every appointment for the appropriate amount of time to allow us to effectively communicate and deliver the best treatment for your needs. This becomes increasingly difficult if you show up late. We never want to rush, and we especially don’t want to cut into someone else’s appointment time, so we have instated a 15 MINUTE RULE. If you are more than 15 minutes late to your appointment (without proper communication and pre-approval) we reserve the right to reschedule your appointment and charge a missed appointment fee of $25. NO CALL/NO SHOW/CANCELLATION POLICY Again, we totally understand that things happen that are out of our control at times. Out of respect for our business and for our other customers who could have had your spot, we request a minimum of 24 hours notice for cancelling an appointment. If you fail to cancel within the 24 hour cancellation window, we reserve the right to charge a missed appointment fee of $50. 3 No Call/No Show appointments on your record gives us the right to dismiss you as a client.