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Busting the Myths about Online Spa Booking Systems

The spa business, like any other service-based industry, thrives on a steady stream of bookings in order to generate both current revenue and return customers. With the proliferation of the online habitat for all business pursuits, many have turned to online booking platforms as a way of increasing appointments, driving profits, and securing return business. To that end, online spa booking software has helped many upstart spa businesses to build a robust client base. 


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While some spa owners have been reluctant to invest in online booking systems, the latest software to book spa appointments is nimble, dependable, and affordable for a wide range of spa businesses. Booking software for spa appointments can provide 24-hour access to your business so that prospective clients can engage with your spa at their own convenience. Despite the widespread success of digital booking in the spa industry, there are many misconceptions that continue to swirl around the efficacy of online spa booking software. Continue reading to learn how some of these common myths can be debunked.

Myth 1: Online Booking Is Difficult to Install

In the past, that may have been the case as software lacked the level of user friendliness and platform compatibility to be universally available to all spa businesses. Now, however, it’s easier than ever to install spa booking software on your existing website or build a new website around online booking. Most scheduling software can be easily accessed via a link that’s added to your page so that you don’t even need to maintain server space in-house for the booking data. Booking schedules are collated and delivered to you on demand to help you better manage bookings and workflow.

Myth 2: Online Booking Software is an Unnecessary Expense

While for some small spas the idea of springing for booking software may be daunting, for the majority of spas, online booking software will pay for itself in short order. Online booking software allows you to redirect staff efforts from answering phones and documenting appointments to other more important revenue-generating tasks. That alone will make your operation more efficient, which will save you money. Also, 24-hour access to your appointment ledger will allow clients to book at their own convenience rather than having to call during business hours. That can help you capture business that may have otherwise been lost, since the number of appointments you book will increase. Finally, having a structured schedule of bookings can help you be more efficient and handle more clients in the same amount of time. That will drive profits higher as well, thus offsetting any cost associated with an online booking platform.


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Myth 3: Clients Will Struggle with the Transition to Online Booking

In the age of technology, this myth persists despite evidence to the contrary. One of the biggest steps a business can take is to incorporate today’s mobile, always-on technology into their operation. Most people these days are at least somewhat tech-savvy, so the argument that clients won’t transition to online appointment booking is ill-conceived. In fact, today’s customers would rather handle appointment setting online, as it offers the ease and convenience of setting your appointment on your own timeline. Of course, there may be clients who still prefer the old-fashioned approach of a phone call, but it’ll be easy to accommodate them since those calls will be few and far between once online booking is established.

If you own a spa and would like to drive profits through increased appointment traffic, consider implementing an online booking system to help you make more efficient use of your time. Profits will increase as will the satisfaction of your clientele. To learn more about how to bust the common myths surrounding online spa booking systems, contact Aesthetics Pro at (877) 260-2907.  


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